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Safety — Acorn LPG
Five steps. Do them in order.
1
No flames or sparks
Immediately extinguish all smoking materials and open flames. Do not operate lights, appliances, thermostats, or cell phones — flames or sparks from any of these can trigger an explosion.
2
Evacuate everyone immediately
Get everyone — people and pets — out of the building right now. Do not stop to gather belongings or investigate the smell.
3
Shut off the gas — only if safe to do so
Turn off the main gas supply valve on your propane tank if it is safe to do so. To close the valve, turn it to the right (clockwise).
Only attempt this if the tank is outside, you can reach it without re-entering the building, and you are not near the source of the smell. If in doubt, skip this step and let emergency responders handle it.
4
Report the leak from a safe distance
From a neighbor's home or safely away from the building, call Acorn LPG right away at 330-296-8630. If you cannot reach us, call 911 or your local fire department.
5
Do not re-enter until cleared
Stay outside until your propane retailer, emergency responder, or qualified service technician determines it is safe to return. Before using any appliances, have a technician inspect your entire system to ensure it is leak-free.
Know what to watch for

Pilot light won't stay lit

If your water heater pilot light repeatedly goes out, a safety shutoff may be detecting a problem. Turn off the appliance and call for service — do not relight repeatedly.

Yellow or orange burner flame

A healthy propane flame is blue. Yellow or orange flames may indicate a clog or venting issue. Turn off the appliance and call Acorn LPG for service.

Carbon monoxide symptoms

Flu-like symptoms — headache, dizziness, nausea — that clear up outside may signal CO poisoning. Leave immediately and seek medical attention. Install a CO detector in your home.

Soot or blockage near vents

Dark marks around vent caps can indicate incomplete combustion. Do not operate the appliance — call for a service inspection, especially after heavy snowfall.

Reach Acorn LPG
Acorn LPG service line
330-296-8630
Call from outside, at a safe distance from any leak
Email
information@acornpropane.com
For non-emergency service and billing questions
Safety steps per the Propane Education & Research Council (PERC)
Protect Your Home — Acorn LPG
How to protect your home from propane & CO dangers

The best defense against a propane leak or carbon monoxide poisoning is early detection. The following steps and recommended products can give you and your family critical extra time to get out safely — before a situation becomes an emergency.

Install detectors on every level

Place a combination propane/CO detector on each floor of your home, especially near sleeping areas and any room with a gas appliance. Low placement is key — propane sinks to the floor.

Test detectors monthly

Press the test button on each detector once a month to confirm it is working. Replace batteries every six months — or choose a unit with a 10-year sealed battery so you never have to worry.

Know your detector's lifespan

Most CO and gas detectors have a lifespan of 5–7 years. Check the manufacture date on the back of your unit and replace it on schedule — an expired detector may not alarm when you need it most.

Check vents & appliances annually

Have a qualified technician inspect all propane appliances, vents, and connections once a year — ideally before heating season. Blocked vents are a leading cause of CO buildup indoors.

Never run engines or generators indoors

Generators, grills, and vehicles produce high levels of CO. Never operate them inside a garage, basement, or enclosed space — even with the door open. Keep them at least 20 feet from windows and doors.

Know the smell — and what to do

Propane smells like rotten eggs or sulfur. If you detect even a faint odor, treat it as a real leak. Do not investigate — evacuate immediately and call 911 from outside.

Detectors & safety tools

We recommend every propane household have at minimum a combination CO/gas detector and a standalone smoke alarm on each level. The products below are highly rated, UL-listed, and appropriate for propane homes.

Top Pick — Combo Detector
Kidde CO & Propane/Gas Detector
Detects carbon monoxide, propane, methane, and other explosive gases. Plug-in with 9V battery backup and digital LED display showing real-time levels.
  • Detects propane, CO & natural gas
  • Digital display with peak-level memory
  • Battery backup for power outages
  • 85-decibel alarm
View on Amazon →
Best Value — Combo Alarm
First Alert GCO1CN Gas & CO Alarm
UL-listed combination alarm that detects propane, methane, and carbon monoxide. Backlit digital display shows current and peak CO levels. Simple plug-in installation.
  • Electrochemical CO sensor
  • Backlit digital display
  • Remote false-alarm silencing
  • End-of-life timer built in
View on Amazon →
Smart Home — Wi-Fi Detector
Wi-Fi CO & Gas Detector with App
Get instant smartphone alerts even when you're away from home. Detects CO, propane, LPG, and methane. Ideal for vacation homes or customers who travel frequently.
  • Real-time app alerts on your phone
  • Works with propane & natural gas
  • LED display & audible alarm
  • Easy 2.4GHz Wi-Fi setup
View on Amazon →
Essential — Smoke Alarm
Kidde 10-Year Smoke Detector
A sealed lithium battery lasts 10 years — no battery changes ever. Required on every level of your home and outside every sleeping area per NFPA guidelines.
  • 10-year sealed battery — no changes needed
  • 85-decibel alarm
  • Interconnectable with other units
  • Meets NFPA & UL standards
View on Amazon →
Fire Safety — Extinguisher
Amerex B500 ABC Fire Extinguisher
Every propane home should have a rated fire extinguisher in the kitchen and near the tank. The ABC rating covers ordinary combustibles, flammable liquids, and electrical fires.
  • ABC-rated for most home fires
  • 5 lb. — easy to handle
  • Metal valve & handle, UL listed
  • Wall-mount bracket included
View on Amazon →

Where to place detectors in your home

CO Detector

Outside each sleeping area and on every level. At least 5 feet above the floor — CO rises with warm air.

Propane/Gas Detector

Near the floor — propane is heavier than air and sinks. Place within a few inches of floor level near appliances.

Smoke Alarm

On the ceiling or high on the wall, on every level, inside and outside each sleeping area.

Fire Extinguisher

In the kitchen (not directly above the stove), near the propane tank, and in the garage or utility room.

Things to do every year
Test all CO and gas detectors and replace batteries (or confirm sealed battery status)
Check the manufacture date on each detector — replace any unit over 5–7 years old
Schedule a propane system inspection with Acorn LPG before heating season
Inspect all appliance vents and flues for blockages, soot, or animal nesting
Check the pressure gauge and connections on your propane tank for signs of damage or corrosion
Confirm your fire extinguisher is charged and within its service date
Review evacuation plans with all household members — make sure everyone knows what to do